The NI is looking for its next Events Officer to oversee the setting up and online booking of a range of events – mainly conferences and dinners – as well as overseeing the subscriptions to its Journal. The role is a busy one and the person recruited with require good experience with events booking CRMs as well as working with volunteers and other team members in a small team.
The NI is a professional membership body serving the Nuclear industry and has over 4,000 members. It registers people as Chartered Engineers, Scientists and Environmentalists as well as having nuclear professionals in other roles. Nuclear is a fast-growing industry in the UK and we expect strong membership growth over the next ten years. Events is a key part of the NI’s business operations and this is a key role to ensuring future sustainability of the organisation.
Role definition: Ensure the smooth running of Event bookings through timely processes and efficient administration.
Responsibilities
Main duties include:
Manage all event bookings administration, including:
- Set up of online booking for events through CRM
- Set up and maintain webpages for each event through CMS adding sponsor logos and additional information as required
- Ensuring invoices for events are issued and paid, updating any on CRM that were issued manually including sponsorship events
- Ensuring relevant communications such as joining instructions are circulated to attendees
- Issue sponsorship contracts, invoices and monitor payments
- Providing support for delivery of events including producing delegate lists, dietary requirements etc
- Liaising with suppliers and stakeholders to ensure all events run smoothly.
- Manage the admin and event email inboxes, answering all queries in a timely and professional fashion; forwarding queries to colleagues as appropriate where outside your area of expertise.
- Assist in maintaining the CRM to ensure data quality eg by removing duplicates, amending incorrect details, updating information and resolving login issues.
- Work closely with the Branch Representatives and the Marketing and Communications Manager to set up all events including paid-for and free-to-attend, plus any external suppliers where necessary.
- Manage all journal subscriptions including renewals and responding to subscription enquiries.
- Actively recruit new subscribers for Nuclear Future.
- Manage credit control for events and journal subscriptions and actively work to manage debtors ensuring all invoices are paid.
- Undertake any ad-hoc tasks as directed by the CEO to ensure a smooth-running organisation.
Skills and Experience
Essential
- Strong IT, written and verbal communication skills
- Knowledge of database and/or events administration
- Strong time management and organisation skills; ability to manage projects to deadlines and to manage a number of tasks simultaneously and autonomously
- A confident attitude, willingness to learn and enthusiasm to take on new tasks as needed
- Attention to detail
- Experience of working with volunteers is desirable.
Salary: £28-31,000
Benefits: 25 days’ leave + one day’s birthday leave, optional compressed working scheme (9-day fortnight), pension, private medical cover and death in service benefit.
Reporting to: CEO
Location: the NI has no office so the successful candidate will work from home. They will be expected to travel to London once a month for team meetings and there may be other very occasional travel around UK as required.
Type of role: This is designed as a permanent full-time role but previously has been performed as a part-time role which could work again.
How to apply: CV and covering email/letter to hr@nuclearinst.com by 24 April 2024. The NI strives to be an equal opportunities employer so please also complete this EDI monitoring form and return this separately.
EDI monitoring form